Highfield Challenge – Responsible Sales in Hospitality and Retail

£10.00

With our Highfield Challenge – Responsible Sales in Hospitality and Retail you’ll get an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.

Learner details
SKU: HF-CRSHR-V1 Categories: ,

Description

Have you considered the challenge?

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals.​​​​​

The course will explore:

The legal framework
Safeguarding the health and wellbeing of young people

Roles, licences and conditions
Have you been trained to sell responsibly?

Risks associated with age-restricted products
Explore why some products are age restricted

Age verification
The practical application of age verification

Dealing with drunkenness
It is an offence to sell alcohol to someone who is or who appears to be drunk 

Conflict management and personal safety
Could your premises be vulnerable to conflict and crime?

Who is this course for?

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age-restricted products is required.

Content

  • The legal framework,
  • Roles, licences, and conditions,
  • Risks associated with age-restricted products,
  • Age verification,
  • Dealing with drunkenness,
  • Conflict management and personal safety.

Typical Course Duration

30 minutes

Course Assessment and Certification

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is assessed by multiple-choice questions.

Compatibility

Laptop/Desktop PC

Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.

Apple iMacs/Macbooks

Safari,
Google Chrome,
Mozilla Firefox.

iPads

Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.

NOTE: Enabling JavaScript and a stable broadband connection are required.


Support

For technical support with this course, we would advise contacting our partners, Highfield Qualifications:
Tel: 0845 226 0350
Email: support@highfield.co.uk.

For subject support, we would advise that you contact us using our contact details available throughout our website.


Localisation

EU legislation within a UK context, but is suitable for international businesses that trade with EU and will be subject to the legislation.

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