Care
‘People who care about each other enjoy doing things for one another’
Ann Landers
Our Care e-Learning course den has been introduced to help people who work in the care sector, this includes those that need the care certificate as well as those that need to obtain CPD hours to show that they are continuing their personal development. Across the courses there is a wealth of subjects that will help and support learners in their care career, written by subject experts for frontline staff.
The Care e-Learning course den is aimed at staff who work with the elderly in or around care homes, or even in their own homes.

e-Learning
e-Learning takes place via computer or mobile device – compatibility is listed on below.
We have carefully selected e-Learning courses to complement our face-2-face Course Dens.
The advantage of e-Learning means that you are able to learn in your own time, at your pace. Why not select a course today and take your learning to the next level?
Make the most of our partner’s Learning Management System and manage your learning at your own pace, all with support from us or our e-learning partners, as required.
Our Care e-Learning Courses
Why this course?
A fire can catch and spread quickly. In the worst scenarios, fires can lead to loss of life, health complications and property damage.
Having an appropriate action plan in place in the event of a fire is paramount to ensure everyone’s safety. Having an astute fire safety procedure in place ensures that everyone leaves the building in a safe and calm manner and without delay. Without a procedure in place, people are likely to panic and run in all directions.
Fire safety is even more important in establishments like residential care homes, where there may be lots of people in the building who are hard of hearing, have impaired vision or are unable to walk.
In addition to the Fire Safety Order (FSO) 2005, fire safety in care homes coms under the Care Home Regulations Act of 2001 which covers how care homes should approach fire safety and how complaints about fire safety in a care home should be handled.
It is the responsibility of the care home to comply with all the requirements set out in the act.
Description
Our VideoTile Learning Basic Fire Safety Awareness for Care Homes e-Learning course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire.
Course Content Teaching Hours
60 minutes
Useful Resource
Who is this course for?
Our VideoTile Learning Basic Fire Safety Awareness for Care Homes e-Learning course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.
What’s covered?
- Chemistry of Fire,
- Common Causes of Fire,
- Basic Safety Features in Buildings,
- Introduction to Fire Extinguishers,
- What to do in Cases of Fire?
Assessment
The VideoTile Learning Basic Fire Safety Awareness for Care Homes e-Learning course is assessed by multiple-choice questions.
Course Approval
The Basic Fire Safety Awareness for Care Homes e-Learning course is approved by leading industry bodies:
- IOSH,
- IIRSM,
- Gatehouse Awards, and
- CPD.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
Dementia is a syndrome associated with many neurodegenerative diseases, most commonly Alzheimer’s,.
The syndrome is characterised by a general decline in cognitive abilities that impacts a person’s ability to perform everyday activities, typically involving problems with:
- Memory,
- Thinking,
- Behaviour, and
- Motor control.
Other than memory impairment and disruption in thought patterns, the most common symptoms include:
- Emotional problems,
- Difficulties with language, and
- Decreased motivation.
The symptoms can occur over several stages.
Ultimately dementia has a significant effect on the individual, caregivers, and on social relationships in general.
In order to be diagnosed changes of a person’s usual mental functioning and a greater cognitive decline than what is caused by normal aging will need to be observed and assessed by a medical practitioner.
Course Content Teaching Hours
25 minutes
Description
Our VideoTile Learning Dementia Awareness e-Learning Course is intended to give you an overview of the common types and symptoms of dementia and how it can affect the brain in different ways.
The Dementia Awareness e-Learning Course also covers strategies to use with clients with dementia and dealing with challenging behaviour.
Who is this course for?
Our VideoTile Learning Dementia Awareness e-Learning Course is intended for anyone who works with or around people that may be affected by dementia, including in care home staff.
What’s covered?
- What Is Dementia?
- The Brain,
- Types of Dementia,
- Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour.
Assessment
The VideoTile Learning Dementia Awareness e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Dementia Awareness e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
Our VideoTile Learning Dignity and Privacy e-learning Course will give learners a range of useful professional tips about setting up the right working relationship with your service users and discuss some of the issues that can arise when dignity and privacy are not respected.
There are two crucial attributes you must have when working with people in a caring, supportive environment. These are:
- Dignity, and
- Privacy.
It is important that privacy is respected in all care settings, this enables people to maintain their dignity. People are entitled to have intimate relationships, and staff should work with people to minimise risk.
In care environments, some people rely on the staff to provide personal care, it is important that privacy is used, as well as having regard to the importance of people’s personal space.
Confidentiality is a very important principle in the provision of care services, this will ensure that the people’s information is kept safe and secure.
All staff should understand how and when personal information should be accessed and shared, this course will help with this understanding.
Description
Our VideoTile Learning Dignity and Privacy e-learning Course will define dignity and privacy within the healthcare sector and explain how the two are quite often linked.
Who is this course for?
Our VideoTile Learning Dignity and Privacy e–Learning Course is aimed at all employees and individuals within health and social care environments and giving individuals insights and knowledge around the issue of Dignity and Privacy within health and social care settings.
What’s covered?
- Overview of the Course,
- Understanding the Principles,
- Dignity – Good Practice Part 1,
- Dignity – Good Practice Part 2,
- Privacy – Good Practice,
- Self-care,
- Overcoming Barriers to Dignity and Privacy.
Assessment
The VideoTile Learning Dignity and Privacy e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Dignity and Privacy e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Course Content Teaching Hours
50 minutes
Why this course?
A duty of care is the requirement of all health and social care professionals, and organisations providing health and care services.
Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes.
Care Workers have a duty of care towards all the people they are involved with, during working hours. This means they have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
Duty of care is not optional, in fact it is a legal requirement, and staff working with people in care or healthcare settings must adhere to it. Failure to do so will result in legal action should thy be found to be negligent.
Duty of Care includes:
- Promoting people’s rights.
- Protecting people from harm, abuse and injury.
- Promoting people’s wellbeing.
Description
Our VideoTile Learning Duty of Care e-Learning Course will give learners:
- An introduction to the concept of duty of care,
- Cover how duty of care affects their work,
- What to do if you come across a duty of care dilemma, and
- Where to go for support.
The course will also provide advice along with some practical examples of duty of care situations.
Course Content Teaching Hours
50 minutes
Who is this course for?
Our VideoTile Learning Duty of Care e–Learning Course is aimed at all employees and individuals working within health and social care environments.
What’s covered?
- The Course,
- The Implications of Duty of Care,
- How Duty of Care Affects Your Work,
- Duty of Care Dilemmas,
- Resolving Dilemmas: Support and Advice,
- How to Respond to Complaints.
Assessment
The VideoTile Learning Duty of Care e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Duty of Care e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
End of life care is support given to people who are in the last months or years of their life.
End of life care should help them to live as well as possible until thy die and to die with dignity. The people providing care should ask about the wishes and preferences of the person they are caring for and take these into account as they work in order to plan their care.
Carers should also support the person’s family, other carers and any other people who are important to them.
The person in receipt of End of Life care has the right to express their wishes about where they would like to receive care and where they would like to die.
Depending on needs and preferences End of life care can be received:
- At home,
- In a care home,
- In a hospice, or
- In hospital.
People who are approaching the end of their life are entitled to high-quality care, wherever they’re being cared for.
Description
Our VideoTile Learning End of Life Care e–Learning course will provide learners with:
- Information about what to expect,
- How to handle some of the emotions associated with this time, and
- Working with the other professionals involved in end of life care.
Course Content Teaching Hours
25 minutes
Who is this course for?
Our VideoTile Learning End of Life Care e-Learning course is aimed at all health and social care employees giving them knowledge and insights into End of Life Care.
What’s covered?
- End Of Life Care,
- Feelings And Emotions,
- Patterns Of Dying,
- The Dying Process,
- Support And Aftercare.
Assessment
The VideoTile Learning End of Life Care e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning End of Life Care e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
When working in a care setting it is so important to build positive relationships with care users.
Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.
Description
Our VideoTile Learning Handling Information in a Care Setting e-Learning course provides an introduction to the concept of handling information in care settings.
At the end of the course learners will understand the need for secure handling of information and will know how to access support if they have any questions regarding access to information.
This e-Learning Course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’.
Furthermore, this course touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws
Course Content Teaching Hours
20 minutes
Who is this course for?
Our VideoTile Learning Handling Information in a Care Setting e-Learning is aimed at all employees and individuals within Health and Social Care Environments allowing them to understand their role and responsibilities in regards to Handling Information in a Care Setting.
What’s covered?
- Legislation,
- Putting it Into Practice.
Assessment
The VideoTile Learning Handling Information in a Care Setting e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Handling Information in a Care Setting e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
An important aspect working in a Care setting is the handling of medicines. This is a task that must be responsibly and carefully, ensuring that medication is ready for clients as and when applicable according to the prescription.
Ensuring that medicines are stored correctly and accurately and then prepared correctly is a key role of leadership staff in a setting.
Description
Our VideoTile Learning Introduction to the Safe Handling of Medicines e-Learning course will start by explaining the key terminology used when handling medicines.
The course then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.
Course Content Teaching Hours
60 minutes
Who is this course for?
Our VideoTile Learning Introduction to the Safe Handling of Medicines e-Learning course is aimed at those in management or leadership positions in care settings tasked with the distribution of medicines to clients and residents.
What’s covered?
- Introduction to the course,
- Terminology explained,
- The roles of those involved, legislation and licensing,
- Groups of medicines,
- Levels of support and routes of,
- Infection Control and equipment for dispensing,
- Label interpretation, record keeping and The Seven Rights.
Assessment
The VideoTile Introduction to the Safe Handling of Medicines e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Handling Information in a Care Setting e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
Our VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e-Learning course explores an important piece of legislation that is the Mental Capacity Act.
The Mental Capacity Act is designed to protect and empower people who may lack the mental capacity to make their own decisions about their care and treatment. It applies to people aged 16 and over.
Description
Our VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e-Learning course describes in detail the many facets and procedures of the Mental Capacity Act.
This includes:
- Who the act affects,
- When it applies,
- How to assess capacity, and
- The procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.
Our VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e–Learning course also introduces the deprivation of liberty safeguards. These safeguards provide a framework for approving the deprivation of liberty for people who lack the capacity to consent to treatment or care in either a hospital or care home setting.
Course Content Teaching Hours
75 minutes
Who is this course for?
Our VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e-Learning course is aimed at all health and safety individuals wishing to extend their knowledge in this area.
What’s covered?
- Introduction,
- What is the Mental Capacity Act?
- Assessing Capacity,
- The Deprivation of Liberty Safeguards.
Assessment
The VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Mental Capacity Act and Deprivation Of Liberty Safeguards e-Learning course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
What do we mean by Person-Centred Care?
Well, the term originated in the 1940s and proposed taking a holistic view of service users in care settings.
This means getting to know the person and then tailoring their care as much as possible to meet their specific needs.
Person-centred care is now a key principle outlined in current legislation and it plays an important part in the standards that they set out, which must be followed by all care professionals working in this country.
Description
Our VideoTile Learning Person-Centred Care e-Learning course will give you an understanding of person-centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting.
The course explains what we mean by person-centred care and where this term originated. It then goes on to analyse the values represented by person-centred care and explains why care should be as much as possible tailored to each service user.
Finally, the Person-Centred Care course will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.
Course Content Teaching Hours
45 minutes
Who is this course for?
Our VideoTile Learning Person-Centred Care e-Learning course is aimed at all employees and individuals within Health and Social Care Environments, allowing them to understand the concept of and their role within person-centred care.
What’s covered?
- Course Overview,
- Definitions and Values,
- Care Plans and Consent,
- Daily Reports,
- Example Care Plans,
- Case Study.
Assessment
The VideoTile Learning Person-Centred Care e-Learning course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Person-Centred Care e-Learning course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
The Care Certificate is a nationally agreed set of standards that detail the learning outcomes and requirements that health and social care support workers are expected to be trained in before they can work unsupervised.
The Care Certificate ensures that all health and social care professionals have a consistent set of introductory skills, behaviours, and knowledge, enabling them to provide high-quality, compassionate care and support, and to understand their roles within their specific workplace settings.
Our VideoTile Learning The Care Certificate e-learning program offers a collection of Interactive courses that will provide you with the knowledge components needed to complete the Care Certificate.
You will learn about the theory and skills that you need to demonstrate when you are being assessed for the Care Certificate, and will learn how to deliver high-quality, person-centred care. To fully implement the learning outcomes of the certificate, your employer must also assess your skills practically in your workplace against the Care Certificate Standards.
Description
Our VideoTile Learning The Care Certificate e-learning has been written by leading experts from the field of health and social care. It has been designed to allow learners to work at their own pace, online, at a time and in a place to suit them and achieve the knowledge element of the care certificate.
Course Content Teaching Hours
17 hours
What next
Following completion of the VideoTile Learning The Care Certificate e-Learning Course learners will need to be assessed in their work environment, this could be completed by the learners Manager, Supervisor or someone else authorised by their employing organisation.
Who is this course for?
Our VideoTile Learning The Care Certificate e-learning has been designed newly hired professionals in health and social care roles. It will equip you with the vital skills needed to deliver high-quality care.
What’s covered?
- Standard 1 – Understand your role in care,
- Standard 2 – Your personal development,
- Standard 3 – Duty of care,
- Standard 4 – Equality and diversity,
- Standard 5 – Work in a person-centred way,
- Standard 6 – Communication,
- Standard 7 – Privacy and dignity,
- Standard 8 – Fluids and nutrition,
- Standard 9 – Awareness of mental health,
-
- Dementia Awareness,
- Disability Awareness,
-
- Standard 10 – Safeguarding adults,
- Standard 11 – Safeguarding children,
- Standard 12 – Basic life support,
- Standard 13 – Health and safety,
- Standard 14 – Handling information,
- Standard 15 – Infection prevention and control.
Assessment
The VideoTile Learning The Care Certificate e-learning is assessed by multiple-choice questions.
Why this course?
Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty.
Choosing a job in health and social care means you want to make a difference to other people’s lives by supporting and caring for them, so they can thrive and their quality of life is enhanced.
Description
Our VideoTile Learning Understanding your Role in Care e-Learning course will define social care and talk about why people choose it as a career and what its goals and objectives are.
The course will also cover job descriptions, person-centred care, understanding code of practices and the basics of government legislation.
Finally the Online Understanding your role in care course will touch on dealing with conflicts at work.
Course Content Teaching Hours
40 minutes
Who is this course for?
Our VideoTile Learning Understanding your Role in Care e-Learning course is aimed individuals new to their care role. The Understanding your Role in Care will enable employees to work in a professional manner and provide the best quality of care, you need to know the duties, responsibilities and boundaries of your job.
What’s covered?
- The course structure,
- Understanding social care,
- Relationships,
- Agreed ways of working,
- Keeping up-to-date,
- Working in partnership,
- Resolving conflicts.
Assessment
The VideoTile Learning Understanding your Role in Care e-Learning Course is assessed by multiple-choice questions.
Course Approval
The VideoTile Learning Understanding your Role in Care e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Why this course?
Why do we need personal development?
Personal development allows you to understand who you are at your core and what goals you are setting out to accomplish. This is one of the simplest keys to a lifetime of fulfilment and happiness.
When you start incorporating personal development into your life, you’ll likely find yourself asking questions such as:
If you’re looking for reasons as to why personal development is important, there are endless reasons, in a professional capacity as a requirement of your role in Social Care.
Other benefits include:
- Keeping you motivated,
- Allowing you to reflect on your talents,
- Refining your existing skills,
- Increasing your confidence,
- Reducing staff turnover,
- Supporting a healthy work culture,
- Improving your self-awareness,
- Providing a sense of direction,
- Increasing your creativity, and
- Increasing your resilience.
Course Content Teaching Hours
40 minutes
Course Approval
The VideoTile Learning Your Personal Development e-Learning Course is CPD approved.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
This CPD approved course is owned by VideoTile Learning Ltd and distributed under licence.
Description
A key part of your progression within the adult social care sector will be focused on your personal development.
In a number of sectors, it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance.
Our VideoTile Learning Your Personal Development e-learning course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK.
The course then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.
Who is this course for?
Our VideoTile Learning Your Personal Development e-learning course is aimed at all employees and individuals within Health and Social Care Environments allowing them to understand their personal and professional development within the health and social care sector.
What’s covered?
- The Course Structure,
- Setting Standards,
- Codes of Practice and Legislation,
- Reflecting on your Work Activities,
- Personal Attitudes and Beliefs,
- Formal and Informal Learning,
- Feedback,
- Personal Development Plans.
Assessment
The VideoTile Learning Your Personal Development e-Learning Course is assessed by multiple-choice questions.
Our e-Learning Compatibility Information
Compatibility
Laptop/Desktop PC
Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.
Apple iMacs/Macbooks
Safari,
Google Chrome,
Mozilla Firefox.
iPads
Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.
NOTE: Enabling JavaScript and a stable broadband connection are required.
Support
For technical support with this course, we would advise contacting our partners, Highfield Qualifications:
Tel: 0845 226 0350
Email: support@highfield.co.uk.
For subject support, we would advise that you contact us using our contact details available throughout our website.
Localisation
EU legislation within a UK context, but is suitable for international businesses that trade with EU and will be subject to the legislation.
Laptop/Desktop PC
Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.
Apple iMacs/Macbooks
Safari,
Google Chrome,
Mozilla Firefox.
iPads
Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.
NOTE: Enabling JavaScript and a stable broadband connection are required.
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)



