Licensing

Licensing

‘Without my drivers licence, you’ll just have to believe the age I tell you!’

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Our Licensing e-Learning course den builds upon our Licensing course den. We have included courses in this den that add benefit too, and cover different areas to that covered on our group sessions.

There are many things that need to be considered under the licensing umbrella, and we hope that we have provided in our initial selection of courses a breadth of information that is available to people working in the licensed industries as well as useful information and courses to those who have an interest in this area.

e-Learning

e-Learning takes place via computer or mobile device – compatibility is listed on below.

We have carefully selected e-Learning courses to complement our face-2-face Course Dens.

The advantage of e-Learning means that you are able to learn in your own time, at your pace. Why not select a course today and take your learning to the next level?

Make the most of our partner’s Learning Management System and manage your learning at your own pace, all with support from us or our e-learning partners, as required.

Our Licensing e-Learning Courses

Highfield Challenge - Responsible Sales in Hospitality and Retail e-Learning Course

Why this course?

Age-restricted products are goods and services that must only be sold to individuals who meet the minimum legal age requirement.

Completion of this course will provide you with an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.

Description

Have you considered the challenge?

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals.​​​​​

The course will explore:

The legal framework
Safeguarding the health and wellbeing of young people

Roles, licences and conditions
Have you been trained to sell responsibly?

Risks associated with age-restricted products
Explore why some products are age restricted

Age verification
The practical application of age verification

Dealing with drunkenness
It is an offence to sell alcohol to someone who is or who appears to be drunk 

Conflict management and personal safety
Could your premises be vulnerable to conflict and crime?

Who is this course for?

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age-restricted products is required.

What’s covered?

  • The legal framework,
  • Roles, licences, and conditions,
  • Risks associated with age-restricted products,
  • Age verification,
  • Dealing with drunkenness,
  • Conflict management and personal safety.

Assessment

Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is assessed by multiple-choice questions.

Course Content Teaching Hours

30 minutes

Highfield Qualifications Certificated Course

Course Cost

£7.50

Each

VideoTile Learning Cyber Security e-Learning Course

Why this course?

Training staff in cyber security is vital to protect your business from these ever-present online threats.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.

There are 3 major types of cyber security:

  • Cloud Security,
  • Network Security, and
  • Application Security.

Description

Our VideoTile Learning Cyber Security e-learning course explains why cyber attacks and data breaches happen and provides practical advice on how to set up effective defences.

The course identifies potential ‘cyber threat actors’ who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations.

On a more practical level, learners will learn how to recognise and deal effectively with phishing attempts, along with highlighting the importance of keeping passwords secure and covers security for devices, such as smartphones, laptops, tablets or desktop computers.

Learners will learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.

Finally, this course will underline the importance of co-operation and show how working closely together helps overcome a wide range of cybersecurity issues.

Course Content Teaching Hours

25 minutes

Who is this course for?

Our VideoTile Learning Cyber Security e-learning course is aimed at employees at all levels of an organisation as it provides an overview of some of the most common cyber security threats encountered in business.

What’s covered?

  • Cyber Security – An Overview,
  • Combating Cyber Attacks.

Assessment

Our VideoTile Learning Cyber Security e-Learning course is assessed by multiple-choice questions.

Course Approval

Our VideoTile Learning Cyber Security e-Learning course is CPD approved.

CPD approval means that this course can be used by those that need to prove they are  continually developing themselves.

VideoTile Learning Certificated Course

Course Cost

£33.75

Each

VideoTile Learning Drug and Alcohol Awareness e-Learning Course

Why this course?

Training managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse not only improves productivity in the workplace but can help to reduce offences in the wider community.

Description

Our VideoTile Learning Drug and Alcohol Awareness e-learning course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK.

The course starts with official statistics to illustrate the scale of drug and alcohol abuse in the UK. Learners will learn in detail about commonly used drugs, including:

  • Cannabis,
  • Cocaine,
  • Heroin,
  • LSD,
  • Ecstasy, and
  • Some new designer drugs.

Turning to alcohol abuse, this course will identify you how to introduce a 4-stage plan to deal with any problems including how to write an effective Drug and Alcohol Policy.

Beyond this, the course explores best business practice in terms of HR, legislation, spotting signs of drug misuse and the implementation of workplace solutions.

Our VideoTile Learning Drug and Alcohol Awareness e-learning course  also explains how the Advisory, Conciliation and Arbitration Service (ACAS) can help with effective alcohol and drugs policies and the development of related management skills.

Finally, this course looks at current drug treatments and the options for outside support available to individuals and organisations.

Course Content Teaching Hours

80 minutes

Who is this course for?

Our VideoTile Learning Drug and Alcohol Awareness e-learning course is aimed at managers and staff in all industries who have a critical role to play in reducing drug, alcohol and substance misuse in the UK.

What’s covered?

  • Statistics and Signs of Misuse,
  • Illegal Drugs Part 1,
  • Illegal Drugs Part 2,
  • Alcohol Misuse,
  • Company Best Practice Part 1,
  • Company Best Practice Part 2,
  • Company Best Practice Part 3,
  • Drug Treatment Services and Further Support.

Assessment

Our VideoTile Learning Drug and alcohol e-Learning course is assessed by multiple-choice questions.

Course Approval

Our VideoTile Learning Drug and Alcohol Awareness e-Learning course is approved by:

  • CPD, and
  • Institute of Hospitality

CPD approval means that this course can be used by those that need to prove they are  continually developing themselves.

VideoTile Learning Certificated Course

Course Cost

£33.75

Each

VideoTile Learning Working in the Private Security Industry e-Learning Course

Why this course?

In the UK, the private security industry provides manned, physical and technical systems to help protect:

  • People,
  • Premises, and
  • Property.

It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks.

Our VideoTile Learning Working in the Private Security Industry e-learning course covers a wide range of roles in the Private Security Industry, their various responsibilities and how these are affected by the law. It also includes a wide overview of the health and safety concerns that should be considered by those working in the industry.

Description

Our VideoTile Learning Working in the Private Security Industry e-learning course is an introduction to the private security industry and the main services it covers. The course discusses:

  • The body that regulates the industry,
  • Highlights the standards of behaviour expected from security operatives, and
  • The law related to the industry.

Our e-Learning course includes an in-depth look at:

  • Health and Safety issues,
  • The concept of duty of care, and
  • Examines a range of emergency situations,

in which security operatives might be involved with.

It also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.

Course Content Teaching Hours

90 minutes

Who is this course for?

Our VideoTile Learning Working in the Private Security Industry e-learning course is aimed at people wanting to start a career in the Private Security Industry or those in the early stages of their career that want to broaden their knowledge of the industry.

What’s covered?

  • Working in the Private Security Industry,
  • Civil and Criminal Law,
  • Health and Safety,
  • Fire Procedures,
  • Emergencies,
  • Communication Skills and Customer Service.

Assessment

Our VideoTile Learning Working in the Private Security Industry e-Learning course is assessed by multiple-choice questions.

Course Approval

Our VideoTile Learning Working in the Private Security Industry e-learning course is CPD approved.

CPD approval means that this course can be used by those that need to prove they are  continually developing themselves.

VideoTile Learning Certificated Course

Course Cost

£33.75

Each

Our e-Learning Compatibility Information

Highfield Qualifications Compatibility

Compatibility

Laptop/Desktop PC

Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.

Apple iMacs/Macbooks

Safari,
Google Chrome,
Mozilla Firefox.

iPads

Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.

NOTE: Enabling JavaScript and a stable broadband connection are required.

Support

For technical support with this course, we would advise contacting our partners, Highfield Qualifications:
Tel: 0845 226 0350
Email: support@highfield.co.uk.

For subject support, we would advise that you contact us using our contact details available throughout our website.

Localisation

EU legislation within a UK context, but is suitable for international businesses that trade with EU and will be subject to the legislation.

VideoTile Learning Compatibility

Laptop/Desktop PC

Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.

Apple iMacs/Macbooks

Safari,
Google Chrome,
Mozilla Firefox.

iPads

Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.

NOTE: Enabling JavaScript and a stable broadband connection are required.

Recommended System Requirements

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)