Crowd Safety
‘We make a living by what we get. We make a life by what we get’.
Sir Winston Churchill
Both the courses in our Crowd Safety e-Learning course den are knowledge only courses, they can be used as the knowledge base for accredited qualifications with approved centres who can ensure that assessment in the work environment is carried out in a safe manner. We have decided to offer these courses to allow anyone with an interest to explore this area of work, as well as for those who wish to go further and qualified in spectator safety.
N.B. at this stage we are only able to provide the knowledge and not the assessment for the qualifications.

e-Learning
e-Learning takes place via computer or mobile device – compatibility is listed on below.
We have carefully selected e-Learning courses to complement our face-2-face Course Dens.
The advantage of e-Learning means that you are able to learn in your own time, at your pace. Why not select a course today and take your learning to the next level?
Make the most of our partner’s Learning Management System and manage your learning at your own pace, all with support from us or our e-learning partners, as required.
Our Crowd Safety e-Learning Courses
Why this course?
Our Highfield Spectator Safety e-learning Course provides learners with the knowledge to go on to achieve the level 2 award in understanding stewarding at spectator events qualification and safely work at spectator events.
This e-learning course has been designed to provide learners with the knowledge they need to meet the requirements of the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF).
In order to qualify for the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF) learners will need to be subsequently assessed by a qualified assessor.
Description
This Highfield Spectator Safety e-learning Course is designed to provide learners with the knowledge they will need in order to start their path onto crowd safety stewardship. It covers 18 modules, taking the learner comprehensively through the process of stewarding, and providing them with the knowledge element of the Highfield Level 2 Spectator Safety qualification.
Course Content Teaching Hours
11 – 12 hours
What next
In order to qualify for the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF) learners will need to be subsequently assessed by a qualified assessor.
Who is this course for?
This course is suitable for learners currently working, or wishing to work, as a safety steward at live spectator events, including a variety of sporting or musical events.
It is also ideal for those wishing to eventually progress their careers by moving into roles such as stage pit operative, event safety officer, incident response team member or crowd safety manager.
What’s covered?
The Highfield Spectator Safety e-learning Course includes a total of 18 modules spread across 6 units:
- Prepare for spectator events,
- Control the entry, exit and movement of people at spectator events,
- Monitor spectators and deal with crowd problems,
- Deal with accidents and emergencies,
- Manage conflict,
- Support the work of the team and organisation.
The 6 modules are written in order to cover the knowledge content of both level 2 Spectator qualifications, which learners can progress onto.
Assessment
The Highfield Spectator Safety e-learning course is assessed by multiple-choice questions.
Why this course?
From football matches to festivals, concerts to car races, there are thousands of spectator events every year that require stewards. Stewards are responsible for ensuring the safety of spectators and ensuring that an event runs smoothly.
Our Highfield Understanding Stewarding at Spectator Events e-learning course is packed with interactive content, it underpins the knowledge of the Highfield level 2 award in understanding stewarding at spectator events (RQF) qualification, which learners can go on to achieve with some assessment in a real-world environment.
Description
Our Highfield Understanding Stewarding at Spectator Events e-learning course perfectly matches the knowledge components of the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF).
The course may be used to underpin the knowledge required of the level 2 NVQ certificate in spectator safety qualification, to achieve the NVQ qualification learners are required to be assessed stewarding at events by an accredited training centre.
Course Content Teaching Hours
6 – 7 hours
What next
In order to qualify for the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF) learners will need to be subsequently assessed by a qualified assessor with some assessment in a real-world environment
Who is this course for?
This course is useful for anyone looking to work as a steward at spectator events. It may be particularly useful for learners looking to gain a recognised level 2 qualification in spectator safety.
What’s covered?
- Prepare for spectator events,
- Control the entry, exit and movement of people at spectator events,
- Monitoring spectators and dealing with crowd problems,
- Dealing with accidents and emergencies.
Assessment
The Highfield Understanding Stewarding at Spectator Events e-learning course is assessed by multiple-choice questions.
Our e-Learning Compatibility Information
Compatibility
Laptop/Desktop PC
Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.
Apple iMacs/Macbooks
Safari,
Google Chrome,
Mozilla Firefox.
iPads
Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.
NOTE: Enabling JavaScript and a stable broadband connection are required.
Support
For technical support with this course, we would advise contacting our partners, Highfield Qualifications:
Tel: 0845 226 0350
Email: support@highfield.co.uk.
For subject support, we would advise that you contact us using our contact details available throughout our website.
Localisation
EU legislation within a UK context, but is suitable for international businesses that trade with EU and will be subject to the legislation.
Laptop/Desktop PC
Internet Explorer 11,
Microsoft Edge,
Google Chrome,
Mozilla Firefox.
Apple iMacs/Macbooks
Safari,
Google Chrome,
Mozilla Firefox.
iPads
Safari,
Google Chrome for Tablets,
Android/Windows based tablets,
Google Chrome for Tablets,
Mozilla Firefox,
Microsoft Edge,
Internet Explorer 11.
NOTE: Enabling JavaScript and a stable broadband connection are required.
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)



